TERMS AND CONDITIONS
This Agreement applies to all Site visitors/users/subscribers of the Site. If you don’t agree with any term or condition in this Agreement, please don’t use the Site. If you have any questions, please refer to the Site’s FAQs. If you don’t find your answer there, email us on firstname.lastname@example.org
Ellish is an online portal for beauty and skincare products. Majorly focused of Ellish is Beauty Subscription Boxes. We aspire to provide a vast majority of beauty products. At Ellish, our focus is to provide our customers with trustable beauty products handpicked by our experts. Ellish is very accurate with the selection of the beauty products to satisfy the customers to its best.
Only residents of India may subscribe to receive monthly beauty box containing full-size, smaller-size or deluxe sample-sized beauty products at www.ellish.in. Ellish offers a variety of packages/subscription plans. By purchasing any subscription package, you agree to an initial pre-payment for that particular package.
The box typically contains 4 products from makeup, skincare, hair care and bath and body. The contents of each beauty box will vary from month to month. We customize your beauty box based on your product reviews and other feedback you choose to provide to us, but we make no guarantees that you will receive a particular product. Returns and refunds are not applicable on beauty products and boxes.
You may not return any beauty box you receive as Ellish is a discovery box that helps you to discover and experience a wide variety of beauty products. If you receive any damaged products we will be happy to replace it for you. We will replace the damaged item within 3-4 days after verifying the image of your damaged product. You are eligible for a damage replacement until 3 days from the delivery date. Only products with expiration date under two months are eligible for replacement and the two months will start from the date of delivery. If you have concerns about the beauty box you have received please email us on email@example.com. We will work with you to address your concerns.
Returns are not accepted on any shop product until and unless they are damaged in transit. Shop Products are eligible for a damage replacement until 3 days from the delivery date. All products are genuine and pass through a quality check by Ellish. If there is any concern with the products, the customer can contact us within the next 3 days from the delivery date.
Ellish box is shipped within 7 working days from the date of order placed.
Any kind of offers and promotional discount are only valid for a new purchase. These types of offers and discount are not applicable to any previous purchase. These offers & discounts are only valid for a limited period of time or only while supplies last. No two discount codes can be applied in single order.
Ellish.in does not warrant and shall not be responsible for the damage arising out of the use of the products listed on its site. If a product delivered to you is different than as described on the website, Ellish.in is liable only to change the product.Ellish.in is not responsible for delays arising out of force majeure.
Ellish boxes are in high demand and we adhere to our delivery timelines. In case we are overbooked and unable to convert you into active subscriber, we shall inform you immediately about the waitlist.
Please ensure you update your address a week before assigned date of delivery and inform the change to us –
As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
We don’t manufacture any of the beauty products we send to you. All beauty box items and products are manufactured by their respective brands. You should read and strictly follow all product labels, packaging inserts, and instructions, and directions and warnings provided by the manufacturer before using any product. We review the ingredients in each beauty product we distribute to confirm the ingredients comply with industry standards. It is your responsibility to review the ingredients as well, to avoid allergic reactions or other side effects personal to you.
We control and operate the Site from India. We make no representation that materials on the Site are appropriate or available for use outside India. If you choose to access this Site from outside India, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
Your total price will include the price of the product plus any applicable sales tax; such state and local sales tax are based on the shipping address and the sales tax rate in effect at the time you purchase the product. We will charge tax only in states where the goods sold over the Internet are taxable.
Our experts are highly qualified and trained professionals in the field of beauty and skin. These experts put their knowledge to its best to select products. They study and test every product for our subscriber’s safety. Any information provided by our experts regarding the products or otherwise (e.g. product descriptions or instructions) is for informational purposes only. You should not take any action based upon any information contained on the Site or in the personal message from our experts. Use of the Site is not meant to serve as a substitute for professional paid advice. You should read and strictly follow all product labels, packaging inserts and instructions and all manufacturer directions and warnings and seek independent professional advice when appropriate.
A third party carrier will ship any merchandise purchased from our Site. As a result, title and risk of loss for such merchandise will pass to you upon our delivery to the carrier.
Order needs to be placed in the same month for which subscription is expected to start. The subscription plan starts as soon as the order is placed. Booking in current month and requesting to start subscription from next month is not allowed. More than one subscription per person is not allowed in the same month.
There is no option of product selection for Ellish box. We cannot ship any particular product requested to include in Ellish box either through mail, call or any mode of communication by subscriber.
The trademarks, copyrights, logos, service marks, and trade names displayed on the Site or through platforms use by us are registered and unregistered Trademarks & copyrights of ours and others and may not be used in connection with products and/or services that are not related to, associated with, or sponsored by their rights holders, or that are likely to cause customer confusion, or in any manner that disparages or discredits the rights holders. All Trademarks & copyrights not owned by us that appear on the Site or through platforms use by us, if any, are the property of their respective owners.
For any further questions please connect us:
Call : +91 7089247641
Day : Monday – Friday
Timing: 10am and 6pm